Answer Jim, Still diagnosing the matter. Nouvelles conditions d'accès : La recherche, l'affichage des textes et d'un court résumé sont gratuits pour tous. Answer Jimbo, W11124710. ©1999 - 2021 AppliancePartsPros.com®. Pushed-hold- cancel call The washer pumped out the fill. The tub then moves slowly, but again, doesn't agitate or spin aggressively. You will need to enter the unit into diagnostic mode and then enter the fault code mode and retrieve the fault codes. It is located next to the motor the pt# is w10006355. • Ray, MI • February 06, 2017, Ranch K. • Florala, AL • December 17, 2018. Includes repair parts, symptom troubleshooting, repair videos and more for my appliance. Reverse the process to install the new hub. Whirlpool brands include Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and others. Roger, Whirlpool is a big name in appliances. I also purchased the actuator shifter on the possibility that maybe it was bad to, but it was mainly a worn hub that caused the problem. Take A Sneak Peak At The Movies Coming Out This Week (8/12) Judge rules tabloid editors invaded Meghan, Duchess of Sussex’s privacy; Jeff Bezos stepping down is good news. Left it n this mode and timer eventually went to done [but nothing done]. haha La fourniture d'articles nécessite dorénavant un code … It has a full agitator but no coupler drive. There is noise from below like something is trying to work but it doesn't. by Jake | Wednesday, March 4, 2020 | Blythe, Refrigerators Answer Fred, It sounds like this issue will be caused by something doing with the splutch assembly causing the shift actuator to pop out. However technical assistance from Edward has helped tremendously. Do-It-Yourself Stories from Customers like You, Rich E. • Groton, CT • February 04, 2021, Michael A. Answer Fred, It sounds like this issue will be caused by something doing with the splutch assembly causing the shift actuator … Removed splutch to inspect for damage and all parts seem to be in good shape. Unclip the wire harness and set the old part to the side. Hi, my name is Roger. Furniture, Appliances, Parts & Service Leading the Way in Service & Maintenance Lorain Furniture & Appliance believes in extending the life of your furniture and appliance investment. newer style I guess, We are Safe, Secure, Dependable and Trusted. WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. We are Safe, Secure, Dependable and Trusted, Wtw5000dw1 clothes were still wet, was not spinning eventually started banging and was unbalanced, The agatator would spin fast and the tub would not in the rinse cycle and make loud noises. When I do a spin and drain, it spins hard and empties with no problem. Receive discounts, usage tips, and recall notices. W10006355 Washer Shift Actuator Replacement Part by Blue Stars - Exact Fit for Whirlpool, Maytag, Kenmore Washers - Replaces AP6014711, 1719787, WPW10006355VP, PS11747977, WPW10006355. Answer Hello Scott, Thanks to all the DIY, ers who posted help in blogs and on YouTube and thanks to appliance parts pros for great service. Hello Sandi, thank you for your question. Clothes were not dry, making loud grinding noise. If this is occurring when the unit is draining then this would be a normal type of noise but it could be that the shift actuator is making the noise if the unit is trying to go to a spin cycle but won't. what are the symptoms of a bad actuator located under the whirlpool top load washer. Your washer is under warranty… Call Whirlpool at… US: 1-866-698-2538 Canada: 1-800-688-2002. Answer Roger, this usually occurs when the gearcase lower driveshaft drops slightly and does not allow the splutch to fully engage for spin, the gearcase would need to be replaced [W10006481]. You will need to lift the top up and retrieve the tech sheet. ANSWER John, " The actuator serves several functions. I researched it more and found a post with someone with the same problem and it was a bad hub. What is your diagnosis here; if you please? It is located on the front top left of the cabinet in a plastic bag. Hello Scott, Further, into the tech sheet, the fault codes are listed and explained and testing will be written by the fault code. this sounds like the splutch is not moving into the agitation position as the basket should not rotate in agitation mode just the agitator, you would need to unplug the washer and access the underside, remove the belt guard and check the operation of the splutch assembly W10721967, and the shifter/actuator W10913953. I will tell you if you take it apart, make sure you snap in the plastic housing of the splutch because I didn’t get all the tabs snapped back in and after I replaced the hub and started a test load, it screamed like a banshee and it turned out that I didn’t snap all the tabs back in place on the splutch causing the gears to grind but not grab, but once I did, it was fine. I removed the old shift actuator and installed the new one and it’s fixed! It has a synchronous motor that shifts the splutch slider and monitors the position of the splutch. If this is occurring when the unit is draining then this would be a normal type of noise but it could be that the shift actuator is making the noise if the unit is trying to go to a spin cycle but won't. Is there a reason the peg on the shift actuator keeps popping out from the slot it’s supposed to be in? If you want to remove the tub to clean out the pump area etc. Next pull a U clip out using a screwdriver or similar. I did it and it worked perfectly (note, the tub should just pull up after you take the hub off, but friction and dirt in the grooves etc. Not sure about the model though. If you unplug the unit and wait a couple of minutes then reapply power and try to enter diagnostics and it will not enter then you will need to replace the control board per the manufacturer. You will need to enter the unit into diagnostic mode and then enter the fault code mode and retrieve the fault codes. I just installed washer shift actuator. Jake. Center agitator spins rapidly but drum spins very slowly. Drive Clutch Kit. It fills, but will not agitate. Most of the parts come with 12 months full warranty. After internet search of symptoms, discovered that the hub that connects the drive shaft to the tub was stripped causing intermittent spinning which in turn caused the knocking and creating the unbalanced condition. I inspected the agitator and its parts. It sounds like this issue will be caused by something doing with the splutch assembly causing the shift actuator to pop out. Once you figure it out and follow the manual it gets easier with time. Here’s the shift actuator for this model: Shift Actuator W10913953. I replaced the hub and Actuator and that fixed the problem. It has a full agitator but no coupler drive. 253.60082415 Kenmore Refrigerator Not Cooling Properly. 4.3 out of 5 stars 37 Answered by AppliancePartsPros.com   |   Friday, February 22, 2013. Could problem be Actuator, and if so is there a way to test it to see if it is working properly. It is located on the front top left of the cabinet in a plastic bag. Synonyms for action include execution, maneuver, manoeuvre, mechanics, mechanism, motion, performance, technique, act and activity. Scott. what are the symptoms of a bad actuator located under the whirlpool top load washer. Hello Jim, It is better for your wallet and better for the environment to keep… Genuine Whirlpool part. this sounds like the splutch is not moving into the agitation position as the basket should not rotate in agitation mode just the agitator, you would need to unplug the washer and access the underside, remove the belt guard and check the operation of the splutch assembly. Have a 2 year old Maytag washer, model # MVWC565WO. Know Your Deductible When Buying a Home Warranty. In most models, you will have an F7 -E1 or E5 error code in the display. Further, into the tech sheet, the fault codes are listed and explained and testing will be written by the fault code. In normal wash setting (12-oclock) the water fills [green LED on] and the flow is shut off as appropriate. For Whirlpool Shift Actuator (Part Number: AP6014711) Answer or Comment. List of Amc - Free ebook download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read book online for free. This kit has 6 parts; a spring, housing, cam ring, basket drive gear, pulley, and nut. Washer will not "swish" around. There are a few parts we would recommend checking to determine the issue. Not sure about the model though. Jim, When the actuator fails there is usually and awful lot of grinding noise, and the tub and agitator operate at a slow speed, if at all. We're open and continuing to ship packages On Time! If you unplug the unit and wait a couple of minutes then reapply power and try to enter diagnostics and it will not enter then you will need to replace the control board per the manufacturer. There is a great YouTube video of a guy using a tire jack and a 2x4 to get it off the shaft. Replaced actuator...reset system....all better. It also houses a transmission speed/position optical sensor." Then nothing: green led on but no lid-lock [red led]. All rights reserved. Fred, Maytag washer makes loud clunking noise between cycles what would make this noise? There are two screws that hold the actuator in place. I have this Amana washer that I bought in 2017 and now I find it to be useless I can’t even get into the diagnostic codes because it won’t let me I have to pull the plug out an order for it to stop doing whatever it’s doing I took the pump apart thinking there might be something in it but everything is clear, not sure where to go from here. It took a bit of time but using the manual you find attached to the inner wall of the washer, I learned how to troubleshoot and test the washer using the diagnostic mode. To replace the hub: Remove agitator by popping off plastic cap, undoing the bolt, take agitator of the shaft by tugging at it from side to side, if it seems like it will not come off, I found a bungee cord to help with the tugging on each side equally did the trick, by getting the hooks on each side. View all Questions. Jimbo, Shop by department, purchase cars, fashion apparel, collectibles, sporting goods, cameras, baby items, and everything else on eBay, the world's online marketplace We're open and continuing to ship packages On Time! I got a bit ahead of myself in the troubleshooting process and took the belt and the splutch drive apart mainly to see how it works and while I was under there replaced the actuator shifter, even though I don’t think the original was bad. A complete model overview for my MVWX655DW1 Maytag washer from PartSelect.com. Unit make audible and slight movement [flinch] but nothing other than that. Home warranty deductible, or a service call fee, is an important concept to master if you want to understand how to find the cheapest home warranty plans for your needs. Check your model number or use our Cross Reference Tool to determine if this part will work with your appliance. this usually occurs when the gearcase lower driveshaft drops slightly and does not allow the splutch to fully engage for spin, the gearcase would need to be replaced [W10006481]. Whirlpool also makes various appliance models for Sears / Kenmore. So, I was able to both confirm the bad hub and test the new hub using the diagnostic mode. Switched to 'drain and spin' setting on the dial: green led on, then lid lock energized [red led lit] then nothing. ©1999 - 2021 AppliancePartsPros.com®. Receive discounts, usage tips, and recall notices. Washer runs fine in all cycles except in any spin cycle. The shift actuator can be found on the left, slightly below the shield. Call Whirlpool and they should send someone out. Is there a reason the peg on the shift actuator keeps popping out from the slot it’s supposed to be in? One of the most popular models of their washing machines is the Cabrio. The "splutch" is what determines if the transmission agitates or spins. Thanks for your help getting me the correct part! Answer Hello Jim, However, if the washer is only 5 months old, it should be under warranty. Part Number W10913953 (AP6037270) replaces PS11769864, W10815026, W10913953VP. Hours of Operation: Monday-Friday: 8:00 AM to 8:00 PM EST. Appliance Parts Pros got me the hub within a day and the other part a little longer due to snowstorm, but still timely. W10006355 Washer Shift Actuator Replacement Part by Blue Stars - Exact Fit for Whirlpool, Maytag, Kenmore Washers - Replaces AP6014711, 1719787, WPW10006355VP, PS11747977, WPW10006355. newer style I guess Then undo 5 screws, the hub should just pull up revealing the shaft drive, if the hub is indeed bad you will see the grooves all worn down. List of MAC thanks,jim. is what makes it hard, hence the jack trick). Extended warranty is also available. It is located next to the motor the pt# is w10006355. Remove the broken part. I left it in this mode for 5 minutes or more and nothing . Washer drained but did not spin leaving clothes soaking wet. You will need to lift the top up and retrieve the tech sheet. I replaced the clutch and belt to begin with but that didn't fix the problem. They are Drive Hub Kit Part Number: W10528947, Washer Drive Pulley Part Number: W10721967, Shift Actuator - 6 Pin Part Number: W10913953. Spent about $125.00 on parts and shipping. I just installed washer shift actuator. Thanks for your help! Locate the washers model and serial number before calling.-RR All seem good, not broken, and working. All rights reserved. Clothes are soaking wet after cycle. New, NOS and Refurbished Microwave, Dishwasher, Washer, Dryer, Fridge, and many other appliance replacement parts, tools and repair troubleshooting services. For Whirlpool Shift Actuator (Part Number: AP6014711), John for Model Number whirlpool actuator pt# w10006355. Fred Jones for Model Number 11021252111.